Information we collect

Information you provide

• Contact details (name, email, phone), organisation, role, and your message when you submit forms or book a consultation.
• Project details you choose to share during discovery, proposals, or delivery.

Information collected automatically

• Usage data (pages viewed, links clicked, time on site) and device data (browser, OS, approximate location) via analytics and cookies.

Information from third parties

• Lead sources and referrals (e.g., LinkedIn, partners), and meeting scheduling information (e.g., Calendly/booking tools).

How we use information

• To respond to enquiries, provide quotes, deliver and support services.
• To improve our website, content, and services (analytics and diagnostics).
• To send updates or resources you request (you can unsubscribe anytime).
• To comply with law and enforce agreements.

Legal bases (where applicable, e.g., UK/EU): contract, legitimate interests (service improvement, security, B2B outreach), consent (where required), and legal obligations.

Sharing

We don’t sell personal information. We share it only with:

• Service providers (e.g., hosting, email, analytics, booking, CRM) under contract and only as needed.
• Professional advisors (legal/accounting) under confidentiality.
• Authorities when required by law, or to protect our rights and users.

Some providers may process data in other countries. We use appropriate safeguards (e.g., standard contractual clauses) where required.

Retention & security

• Retention: We keep personal data only as long as necessary for the purposes above (e.g., enquiries up to 12–24 months, client/project records per legal/accounting requirements).
• Security: We use reasonable technical and organisational measures. No method is 100% secure; please use caution when sharing sensitive details.

Your choices & rights

• Access, correct, or request deletion of your personal data.
• Object to or restrict certain processing; request portability where applicable.
• Opt out of marketing by using the unsubscribe link or emailing us.
• Disable cookies in your browser or adjust cookie preferences if a banner is presented.

Rights vary by location (e.g., Australia Privacy Act, UK/EU GDPR, California CCPA/CPRA). We will honour applicable laws. To exercise rights, email hello@shawfiretechnology.com.

Cookies & analytics

We use cookies and similar technologies to run the site and understand usage (e.g., Google Analytics 4). You can block cookies in your browser. If you use a consent banner, you can change preferences there at any time.

Children

Our website is not directed to children. We do not knowingly collect personal information from children.

Do Not Track

Your browser may send “Do Not Track” signals; we do not currently respond to these signals.

Changes

We may update this policy from time to time. We’ll update the “Last updated” date below and, when appropriate, provide additional notice.

Contact

Email: hello@shawfiretechnology.com

Last updated: 2025-01-01